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This Support Policy governs the user assistance provided by srmda Market to all customers, authors, and affiliates. By using our site, you automatically agree to the following terms. If you do not agree to any of the terms of this document, please contact us before using our site or any of its pages, folders, or subdomains. We reserve the right to change our Support Policy without prior notice. Therefore, we advise all users to regularly review this page for the most current version. 1. General information This policy explains support questions and defines the issues covered by our free and premium customer support plans. We'll also explain them in detail, covering the duration, methods, and types of support requests. 2. Support time 2.1. Free support The free general support plan covers all purchased digital products, excluding services. Every customer on the marketplace is entitled to free support for the first six months from the date of purchase. The date of purchase is th...